Dialogue is only a tool
Dialogue is a tool. It has many forms, each of which can be used to achieve a specific purpose. Knives are tools. They are used in cooking, carpentry, surgery and gardening. They are all different kinds of knives. A kitchen knife is of little use to a carpenter and a machete is not suited for surgery.
In the same way you will need to consider which dialogue you need to deal with a given situation. The way in which it is used, and the quality of the dialogue is as important as the choice of dialogue. Large groups and small groups require different dialogue processes. Simple problems and complex problems will require different approaches. If there is conflict present, mediation might be required. Sometimes you will need to negotiate – a practice that also requires dialogue.
In the Dialogue Triage you will find indications for the type of dialogue that is required to deal with a specific problem.